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Pro Search, Inc.
Rockland, ME | Temporary | Full Time
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IT Support Specialist
Pro Search, Inc. Rockland, ME
$70k-87k (estimate)
Temporary | Full Time | Business Services Just Posted
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Pro Search, Inc. is Hiring an IT Support Specialist Near Rockland, ME

Duration: 3 weeks (with potential for extension)

Location: Hospital Environment

Overview:
We are seeking a skilled IT Specialists to join our team on a temporary basis to support the Go-Live phase of an Electronic Medical Record (EMR) implementation project in a hospital setting located in Southern Maine. This role will play a crucial part in ensuring the smooth transition and adoption of the new EMR system by providing technical support and troubleshooting assistance to end-users during the implementation period.

Responsibilities:

  • Provide on-site technical support to hospital staff during the Go-Live phase of the EMR implementation.
  • Assist end-users with system navigation, troubleshooting, and issue resolution related to the EMR software.
  • Collaborate with the EMR implementation team and hospital staff to identify and escalate technical issues as needed.
  • Conduct training sessions and provide guidance to end-users on utilizing the EMR system effectively.
  • Document and maintain records of support requests, resolutions, and system configurations.
  • Ensure compliance with data security and privacy regulations throughout the implementation process.
  • Communicate effectively with stakeholders to provide updates on the progress of the implementation and address any concerns or issues that arise.

Qualifications
- Strong technical support skills
- Proficiency in Microsoft Office
- Knowledge of computer networking
- Experience in IT support and desktop support
- Familiarity with VPN and Firewall technologies
- Expertise in software troubleshooting
- Ability to work with Mac OS
- Prior experience in providing customer service
- Understanding of computer hardware configurations

Job Types: Full-time, Temporary

Pay: $20.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Compensation package:

  • Hourly pay

Experience level:

  • 1 year

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to Relocate:

  • Rockland, ME: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Temporary | Full Time

INDUSTRY

Business Services

SALARY

$70k-87k (estimate)

POST DATE

05/13/2024

EXPIRATION DATE

09/07/2024

WEBSITE

prosearch.com

HEADQUARTERS

LOS ANGELES, CA

SIZE

50 - 100

TYPE

Private

CEO

FLORENCE NAVIDA

REVENUE

$10M - $50M

INDUSTRY

Business Services

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Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Support Specialist job description and responsibilities

IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.

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IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

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Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.

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Successful technical support specialists possess common characteristics and aptitudes.

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Step 3: View the best colleges and universities for IT Support Specialist.

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